End User License Agreement
Effective date: November 12, 2026
This End User License Agreement ("EULA") sets out your right to use the AI Reviews software, provided by 8978 Tech & Digital Group, Inc., doing business as AI Reviews ("AI Reviews," "we," "us"). AI Reviews is a hosted service: you use it through your web browser and we do not distribute software for you to install. This EULA forms part of our Terms and Conditions; if they conflict, the Terms control.
1. License
While your account is active, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the AI Reviews dashboard, widgets and documentation for your own lawful business purposes, within the limits of your plan. We and our licensors keep all rights in the software, and no ownership or source code is transferred.
2. Authorized users
You may let your employees and contractors use your account within your plan's team-member limit. You are responsible for their use, must keep their permissions accurate, must remove people who no longer work with you, and must not share logins with other organizations. Agency, white-label, sub-account or API rights exist only if we grant them to you in writing.
3. What is included
The features you may use, and their limits (such as locations, team members, review sites, widgets and monthly invitations), are those of your current plan as shown on our Pricing page or in your order or partner plan. You must stay within those limits and the rules of connected services.
4. Restrictions
You may not copy, resell, sublicense, rent or transfer the software; reverse-engineer it or try to obtain its source code except where the law expressly allows; get around usage limits or security; interfere with other users; remove proprietary notices; or use the software to create fake reviews, manipulate ratings, impersonate customers, scrape content without permission or send unlawful messages. See our Review Integrity, Solicitation & Moderation Policy and Customer Messaging, Review Requests & Consent Policy.
5. Your data
You keep ownership of the data and content you bring. You give us the limited rights needed to host and process it to provide, secure and support the service, as described in our Privacy Policy. You confirm that you obtained and supplied it lawfully. Public reviews remain subject to the rules of the sites where they are posted.
6. AI features
Where your plan includes AI features, output may be inaccurate, similar to output for others, or unsuitable to publish. You are responsible for checking it and for replies posted from your account, including automatic replies. See our AI Usage & Automation Policy.
7. Connected services
Connections to Google, Facebook and other services use the permissions you approve. Keep those permissions current and tell us if you suspect a connection has been misused. This EULA does not give you any license to a third party's service, and those services may change or withdraw access.
8. Updates
Because AI Reviews is hosted, we update it for everyone as part of the service. We may add, change or remove features; if we remove a core feature of your paid plan, we will tell you in advance and you may cancel. We do not promise compatibility with every browser, device or third-party system.
9. Term and termination
This license lasts while your account is active. It ends when your account is closed, when your plan ends without moving to another plan, or if we suspend or end your account under the Terms. When it ends, you must stop using the software. Payment obligations, ownership, disclaimers, liability limits and dispute terms survive.
10. Warranty and liability
The software is provided "as is" and "as available," and the disclaimers, limitation of liability, indemnity, governing law and dispute terms in our Terms and Conditions apply to this EULA.
Contact
8978 Tech & Digital Group, Inc., doing business as AI Reviews · 110 16th Street, Suite 1460, Denver, Colorado 80202, United States · policies@8978tech.com
Related policies
- Terms and Conditions
- Privacy Policy & U.S. State Privacy Notice
- AI Usage & Automation Policy
- Review Integrity, Solicitation & Moderation Policy
- Customer Messaging, Review Requests & Consent Policy
- Subscription Billing, Refund & Cancellation Policy
- Cookie, Tracking & Consent Policy
- Google Consent Mode v2 Notice
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